FAQ

What is special about Loophoop Toys?

Loophoop toys are completely handmade, soft and fluffy plush toy.These toys do not have any sharp edges which can harm the babies and kids.
Yes our toys are safe for kids.We are BIS-ISI certified toy brand. All the toys are tested in Government authorised lab for safety standards.
Yes, our toys are washable by hand. You can dry the toy in shade for 2-3 days.
You can use the coupon code at the time of checkout.
We send a message with the shipping details to the customer after placing the order. The message has the courier details, which can be tracked on the courier website.
We take 7-10 days in shipping. However some toys are made to order, which may take little longer to ship.
Yes you can change the shipping address within 1 days of placing the order. Any change in address later may result in redirecting the courier which will lead to additional shipping cost imposed on client for redirecting the courier to new address
For order cancellation an email should be sent to contact@loophoop.in
We settle all the refund orders within 15 days.
We accept credit card/ debit card/wallets / netbanking / cash on delivery .
Yes we ship worldwide.
We are exclusive website. We manufacture our own products. We do not list other vendors on our website.
You can email us on contact@loophoop.in