Exchange Policy

EXCHANGE AND BUY A NEW PRODUCT:

• If products have to be exchanged mail has to be dropped us a mail at Sheetal.bhadani@loophoop.in mentioning the new required product details and you will get a revert within 2 business days.
• We will arrange a reverse pick-up of the product delivered to you and get a fresh piece delivered of the required product.
  
• If a piece is exchanged once, it cannot be returned or exchanged the second time.
  
• The product should be unused and request should be raised within 48 hours of delivery.
• As soon as we get the product back, we will arrange to dispatch new product and adjust any amount paid towards purchasing the product with the new product value. The new product value should be equal to or greater than the exchanged product. If the new product value is more than the exchanged product , client will be asked to pay the additional price/ difference price value.