Return Policy

RETURNS

• In case of any return related issue, please write a mail to contact@loophoop.in / WhatsApp 9871155411 within 7 days of receiving the product. Maximum time taken to revert to a customer’s queries is 1 week
• Loophoopkids will return will arrange to take a reverse pickup from client’s location. In case reverse pickup is not possible due to any unforeseen reason, client is requested to use any local courier to ship the product back
• If the product is returned due to any technical fault, delivering of wrong product, complete order value plus any courier charges incurred by client in shipping the product back will be paid. Return courier charges will be compensated for maximum value Rs 100/
• If the product is returned due to any other reason, Bank Refund - We refund the amount minus Rs. 200/- (adjusted towards shipping & COD charges) per product in your bank account. We need following bank details - Name, A/c no., IFSC Code, Bank, and Branch to process the refund
• Items to be returned must be unwashed and undamaged. Return items will only be accepted in their original packaging, including polyester bags, brand tags
• Any items that have been damaged, soiled or altered will not be accepted and will be sent back to the customer. No returns, refunds or exchanges will be accepted for the products personalized to client’s requirement Products on sale.